Return & Exchange Policy

Worry-Free Exchange Policy


We strive to give you a seamless shopping experience every time you shop with us. However, if you are not 100% satisfied with your purchase, we've made the exchange process super easy for you.

Domestic Orders:

All products purchased from www.karachibookshop.com can be exchanged within 10 days of the delivery date, no-questions-asked!

Simply notify us of your exchange intention within 3 days of delivery by WhatsApp Us +92 344 1295976

  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

DBP (KARACHI BOOK SHOP)
Shop No1, Naveed Square ,
Near Bait Ul Muqdas Masjid , URDU BAZAR
MA JINNH Road Karachi
Pakistan 0344 1295976

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

However, we will be unable to process your exchange request if:

  • The exchange request is made outside the specified time frame (within 10 days of delivery).
  • Product is damaged because of use or has been tampered with.
  • Anything is missing from the package including price tags, labels, original packing and order invoice.


Refund Policy:

Only Product Charges wll be Refund - 
Delivery Charges 250/- Wll be deducted

A refund will approximately take up to 14 days to reflect in your Bank account.


Order Cancellation:

Customer may cancel the order at any time before the order has been processed.

Ideas has the right to cancel orders for reasons such as - item is out of stock, pricing errors, article found as defective in quality control or the credit/debit card payment is declined by the issuing financial institution.

For further assistance, you can contact our customer service department by emailing us at complaint@gulahmedshop.com or you can call us at 021-111-143-327.